How To Reach SamCart Customer Service

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Shopping has never been easier thanks to the internet. With a click of a button, you can open catalogs, ship multiple items, get next-day delivery, and even plan your entire trip without ever needing to leave your living room.

Have you ever considered how exactly these websites operate? How can a website handle the hundreds of transactions that happen in one day? For other brands, reaching this number may take as little as an hour. Perhaps you have been considering opening up your own shop. It could be selling handmade crafts that you made on the weekend, or an online course that you are interested in teaching. Either way, you’ll need a platform to host, manage, and organize the items you have for sale.

This is where SamCart comes in. SamCart, a web-based checkout management software, offers several purchasing templates for your store, including order bumps and upsells as well as subscription and payment plans.

In this article, we will explore the exact features that SamCart has to offer, as well as the pricing and customer support structures SamCart has. Let’s see if this digital e-commerce platform can bring our business to the internet a little easier.

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Before you continue, you may want to check out this video by How To Entrepreneur on YouTube that gives a quick review. After, you’ll want to read the rest of our article for a more comprehensive review.

SamCart Features How To Reach SamCart Customer Service

SamCart can be described as a “digital E-commerce platform.” We can divide this term into two terms for those who aren’t as tech-savvy: “E-commerce” or “Digital platform.”

E-commerce is a concept that you and I are probably familiar with, even if you aren’t necessarily aware of the term. These are your shopping sites like Amazon, eBay, and even by extension, Facebook due to their popular marketplace function.

Now for everything you see on the internet, you’ll need an appropriate platform. Social media posts typically reside on platforms like Twitter or Instagram. Blog posts, on the other hand, are often found on blogs like WordPress. ECommerce, by this train of thought, would be on Amazon and eBay.

SamCart comes in by taking both spheres, e-commerce management and a digital platform, and packaging it in a service that aims to provide better product organization and reporting beyond just manually handling orders on a per transaction basis.

SamCart focuses on content creators and teachers looking to expand their audience and revenue in a clean, efficient, and easy-to-use way.

SamCart allows you to efficiently distribute your e-commerce content, optimizing for conversions and improving the shopper experience. For the budding online tutors there, you can manage and sell your virtual courses with easy-to-set-up features like options to buy, upgrade, and subscribe to content.

You can also access features like automated billing, promotion management, payment plans and payment plans for more robust online services. This can be for any product, be it services or the physical consumer good.

How To Reach SamCart Customer Service

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Picking a Template

SamCart is known for its many features, but also its simplicity of use. You start by picking a template you like for your products. The template you choose will determine how your products are displayed on the website. You can choose from one of the many pre-designed templates to highlight a specific product or function as a carousel for your most-sold items. The page can be customized to your liking, from color to layout. No coding experience is required to get your store up and running in just a few minutes of work.

Linking it to your Social

Next, you’ll want to link the store’s webpage you just created to your social media accounts and shop pages. This allows you to keep all the content you’ve been working on in the same place while having a separate location to handle all the transactions and checkouts.

This is a great opportunity for shop owners with listings on Etsy and Amazon. You can finally have your products designed the way you want without competing with a large and crowded digital shopping space. To enhance conversion, you can create custom domains that help brand your products.

SamCart welcomes subscription-based services. They can offer a variety of ways to increase shopper conversions or upsell other subscription plans. You can track these activities to better see which strategies are working for your shop and which aren’t. This gives you complete control over consumer research and shop management.

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Rich Shop Reporting and Shopper Optimization

Let’s get down to the details of what more experienced shop owners would find useful. SamCart has many revenue optimizing options that will help you get more from every shopper. Multiple shopper checkout options, such as order bumps can be used. These can appear as small add ons that can be attached to products to increase revenue from each transaction. One-click upsells can be used to increase revenue after shoppers have made their first purchase. This feature includes flash sales or limited-time offers.

Marketing is an essential aspect of any business. With SamCart, you will have the opportunity to see which materials work and which don’t with platform-based A/B Testing on each page. Smart Pixel tracking, which is the backbone of Facebook and Google’s platforms, can also be made available so that you can track which advertising execution on which platform resulted in a particular sale.

You’ll want to know how your shop does at the end of each period. SamCart provides advanced real-time reporting to help you understand your customers and shoppers at a macro level. To better serve you and your customers, SamCart allows you to create your own integrated CRM system. This will allow you to establish long-term customer relationships as well as increase the standard basket size of each shopper. These integrated customer services allow you to add coupons/discounts and various payment options, as well as customer portals for a better customer experience.

Still, all these features only make up a totality of features that are available on SamCart. Tax & Vat calculation, webpage engine optimization, cart abandonment systems, and even an affiliate center for product partners are all available to you with a subscription to any of the many pricing plans that SamCart offers.

SamCart Pricing

SamCart offers three different payment plans that can suit shop owners at any point in their entrepreneurial venture. The team behind SamCart titled each payment plan aptly as “Launch,” “Grow,” and “Scale.”

The “Launch” payment plan comes in at a nice entry-level price of $49/month. It is ideally suited for shop owners who are looking to just get started in selling something online. This is the most basic plan you can get. This plan includes all the essential features that you need to launch your business: sales & tax support and unlimited pages.

SamCart’s most well-known plan, the “Grow” plan, is also available. It is focused on increasing your customer base’s conversion and the value of each of their purchases. The cost of this plan is $99 per month. This plan is more advanced than the “Launch”, as it includes advanced features like the order bump collections and post purchase upsells. You also have the option of multiple payment options on one store page.

The Grow plan also expands the collaborative capabilities of your store, increasing the number of admins to 3 from just a single admin in the Launch plan. SamCart’s suite of reports can be included in the Grow plan to help you better manage customers and analyze them to improve your relationship.

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Their last and most advanced plan to the public is their “Scale” plan. Coming in at a heft $199/month, the Scale plan has all the features from the Launch and Grow plans, as well as even more advanced features to help you stay ahead of the competition and get the most out of old and new customers.

With the Scale plan, expect a direct onboarding by SamCart to better understand the various tools available at your disposal and more admin capabilities such as role setting and the allowance to have up to 10 different admin users helping manage the store page. You can also expect even more robust reporting, including a handy scheduled reporting system to better automate when and how you want to receive performance reports of your store. How To Reach SamCart Customer Service

With the Scale plan, you can expect to be able to use their advanced Cart abandonment feature, which reminds customers who exited your store without purchasing, as well as the ability to cultivate your affiliate center so you can better manage the various content partners you’re working with.

SamCart’s ability to separate these features into different rates is a benefit. It allows customers to choose the level and degree of fidelity SamCart can offer them regarding how they want their store managed. Casual side-hustlers can be happy with the Launch plan as it gives them more than enough tools to put their products and services out there. The Scale plan may be more suitable for stores that are looking to move to a platform that allows them to have greater control over their business and optimize it. The Grow plan seems to be an excellent middle ground between the two, offering all the basic features and some advanced management components that can help budding entrepreneurs better understand their customers without breaking the bank. How To Reach SamCart Customer Service

Don’t worry; you can try their 14-day free trial if you’re still not convinced of SamCart’s capabilities. If you’re not satisfied with your experience, SamCart will refund all of your money within 30 days. There are no contract lock-ins. You can upgrade, downgrade or change your account at any moment.

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SamCart Support

SamCart isn’t just going to toss this all to you and expect you to understand how it all works, especially to those looking to start with their Launch plan and may not know precisely how to set up their online store.

All plans include email support and access the knowledge database. Higher-tiered packages offer priority email support for any matter they address. How To Reach SamCart Customer Service

SamCart also features a blog that is constantly updated with tips and tricks to help you optimize your store and strategize it using the SamCart platform. These can range from simple tutorials on using specific features like their “Add-to-Order” capability or their Sales Tax calculator to more strategically focused ideas like features on new industry-focused templates and current market strategies regarding particular products.

SamCart offers free webinars to help entrepreneurs grow their online business. You’ll need to register for this free course. Still, it promises data-backed research on what works and what doesn’t in an online ECommerce environment, as well as ways to improve on what you already have with your current shopper base. How To Reach SamCart Customer Service

SamCart Overall Impression

SamCart is a relatively new ECommerce platform. It is not a novice in its capabilities.

Primarily focused on shopper funnel optimization, SamCart seems to be able to better understand store page shoppers and help store owners maximize the potential of each shopper by offering robust reportage and advanced shopping features like upsells and order bumps.

SamCart is available in three price levels, so you can choose the one that suits your needs best.

Let’s say you want to sell a service or digital product. You need a platform that allows you to easily build your online storefront. SamCart could be the right service for you.

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Frequently Asked Questions How To Reach SamCart Customer Service

SamCart is it legal?

SamCart has been around since 2004, started by CEO Brian Moran, but has recently really hit its stride in 2014 as a provider of shopper funnel solutions for e-commerce platforms. The company now has more than 30 seasoned e-commerce, marketing and start-up professionals in its internal team. SamCart’s success is due to the many years of experience these individuals have in the industry, from managing clients to product design, to marketing and client management.

What’s SamCart used to do?

SamCart allows shop owners and entrepreneurs the ability to sell their products online using pre-built templates. With SamCart, you can better understand your customers as each tool is built to optimize shopper funnel behavior at each step.

SamCart is a payment processor

Many people are confused about the difference between an ecommerce platform and a processor. SamCart isn’t a payment processor but it can help you attach your store page to the top processors on the market. It can also connect your own “market account” to the web page to make use of any payment processor you are currently using.

Digital service providers known as payment processors act as executors of online transactions. Some of the most popular online payment processors include, but not limited to:

PayPal, Google Pay, and Apple Pay.

SamCart can work with which platforms?

As we mentioned above, SamCart is designed to be as easy to use for the store owner as possible. Integration to most tools available online for storefront owners is usually covered by SamCart’s suite of tools so you can attach your blog, socials, website, and other systems to better synchronize your business with the SamCart platform.

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